Call Center Statistics

Ingham County 9-1-1 Central Dispatch Center

2016 
Law Calls for service              262,166

Fire Calls for Service              9,025

Medical Calls For Service      32,585

Total Phone Calls                  514,786

Emergency Calls                   166,141

Wireless                                136,264 (82%) 

Wire line                                  21,201 (13%)

VOIP                                        8,578 (5%)

Unknown                                      98 (0%)




Smart 9-1-1 Activity Report

Jan 1, 2018 – Nov 30, 2018 

1149 Safety Profile Pops, 12931 Tickets with Chat, 23 Facility Profile Pops

Jan 1, 2017 - Dec 31, 2017

979 Safety Profile Pops, 13510 Tickets with Chat, 54 Facility Profile Pops

Jan 1, 2016 - Dec 31, 2016

907 Safety Profile Pops, 12772 Tickets with Chat, 21 Facility Profile Pops